Salesforce Account Lead, Midwest | Chicago, IL

Salesforce Account Lead, Midwest

Location Chicago, IL
Function Consulting
Type Full-Time Permanent
Status On Hold
Travel Requirements 26 - 50%

Job Description

Account Lead

The Account Lead role is Director level and requires large enterprise oversight of delivery for C-level facing complex accounts. The Account Lead will own one or more accounts and have responsibility for overall customer success including farming new opportunities within the account(s) and ensuring successful delivery of sold projects.

The ideal candidate has a mix of sales/business development and delivery experience, has the ability to help drive a customer's vision forward, and is keenly focused on customer success.

Roles and Responsibilities:

Business Development

• Manage and maintain successful/results oriented relationships with each client

• Identify and pursue new opportunities within existing client base

• Support business development for net new clients with other members of the Account Leadership Team

• Discover the client’s business needs and drive the scoping and sizing of the project through deal close



• Provide delivery leadership and client management over all projects within assigned accounts

• Drive assigned projects to successful completion

• Review deliverables prepared by team to ensure quality

• Serve as a mentor to project managers and team members

• Oversee account operations such as project staffing, project profitability and revenue forecasting

• Engage subject matter experts to address unique project challenges

• Assess and mitigate project and client related risks



• Bachelor's Degree

• Must be located in the Midwest US, ideally Chicago

• Willingness to travel up to 50% domestically

• Must be eligible to work in the US (US Citizen or Permanent Resident)

• 6 – 8 years experience managing complex, enterprise IT projects

• 3 - 5 years professional services business development experience

• Enterprise level project/program management

• Experience in delivering complex technology solutions including extensive system integrations

• Experience in Salesforce CRM with end to end implementation experience

• Extensive experience with management consulting or consulting services  

• Strong executive presence and ability to interact with all levels of clients (C-suite to project delivery staff)

• 10+ years of related work experience


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