Salesforce Project Manager | USA

Salesforce Project Manager

Location USA
Function Consulting
Type Full-Time Permanent
Status Open
Travel Requirements 26 - 50%

Job Description

Summary:

As Project Manager (PM), your role will focus on leading our clients professional services engagements by establishing work plans and organizing/coordinating both client-side and internal stakeholders/resources to deliver online community solutions that yield business value to our customers. PMs are involved with the full project lifecycle, from project kickoff and upfront strategy & planning, requirements definition and solution design, to technical implementation, testing, launch and ongoing activation & support of online communities. Locations in Dallas, Atlanta and Seattle.

Roles and Responsibilities: 

  • Serve as assigned customers’ primary, day-to-day point of contact during engagements.
  • Establish engagement work plans/work breakdown structures, with input and buy-in from customer stakeholders, that define engagement phases/milestones, activities/tasks, dates/duration, resources, etc. based on our clients services delivery methodologies.
  • Lead and organize the cross-functional team assigned to your engagements, typically comprised of a combination of strategists, business analysts, designers, technologists/developers and/or community managers, in order to execute engagement work plans and deliver high-quality deliverables that satisfy customer requirements, objectives and/or acceptance criteria.
  • Produce project management documentation, such as project plans/timelines, project requirements and acceptance criteria (typically in JIRA), meeting materials and presentations, status reports, budget reports, resource utilization reports, and other project documentation using our clients templates, tools and standards.
  • Regularly communicate project status with external and internal stakeholders, including key accomplishments, next steps, issues/risks/items for management attention, and project financials.
  • Effectively identify and mitigate/manage engagement risks and issues.
  • Manage engagement scope, schedule, budget and resources.
  • Manage data and execute business processes such as timesheet entry, resource forecasting, utilization analysis, expense management and tracking.
  • Achieve a target billable utilization of 80% (32 hrs/wk).


Required Skills:

  • Bachelor’s degree and/or equivalent work experience
  • 1-3 years of Project Management experience delivering online community solutions (or similar web-based/digital development projects) using both waterfall and agile methodologies.
  • Experience with agile development tools such as JIRA.
  • Experience with Salesforce Sales Cloud, Service Cloud, Community Cloud and/or Marketing Cloud.
  • Travel requirements are in the range of 25-50%.
  • This position is not eligible for Visa sponsorship.

Desired Skills:
  • Familiarity with data analysis tools and methodologies.
  • Strong written, verbal and presentation communication skills.
  • Proficient in Microsoft Office (Outlook, Excel, Word and PowerPoint).
#Dice

Apply Now

Show Us What You've Got

Fields with * are required
First *
Last *
Address *
City *
State *
Zip Code *
Country *
Email *
Phone *
Mobile *
Cover Letter *
Resume *


APPLY NOW