Salesforce Change Manager | Washington, DC

Salesforce Change Manager

Location Washington, DC
Function Training
Type Contract
Status Closed - Not Filled
Travel Requirements No Travel

Job Description

Change Manager


Our client is looking for a passionate Change Manager with Salesforce experience. As a Change manager, you will be in charge of assisting the technology department in reviewing and classifying changes to the production environment. You will also help execute the strategy that makes complex change easy for our clients internal teams. You will conduct an impact analysis to help develop and execute the change management strategy and plan, working with project teams and internal business partners who are eager to make change happen

Roles and Responsibilities: 

  • Review Change Management deliverable
  • Strategize change management processes and plans
  • Conduct change assessment and analyze impact using various tools
  • Author/Edit communications
  • Develop branding for materials
  • Collaborate to design meaningful assessments
  • Analyze adoption metrics and distribute reports
  • Provide future recommendations
  • Conducts SME workshops/validation of training materials
  • Participate in Scrum Team ceremonies as needed to understand scope and change impacts
  • Perform instructional design; write/design multi-modal curriculum (i.e. multimedia)
  • Deliver/facilitate training
  • Participate in weekly steering discussions and other key meetings

Required Skills:

  • 5+ years of work experience as a software Trainer, Change Management Lead, or Instructor internally for a company or externally as a consultant required.
  • Bachelor's degree required, preferably in Change Management or Business Management
  • Large-scale production and disaster recovery experience.
  • Understanding of deconfliction of scheduled work technologies
  • Excellent written and verbal communication skills required.
  • High proficiency in Microsoft Office Suite (Word, Excel and PowerPoint) or similar programs required.

Desired Skills:

  • Salesforce knowledge is a plus
  • Familiarity with ADKAR or similar change management methodology

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